Hi I am using two iPads. But iCloud sync doesn’t work even though I bought Max. And I tried self sync and then my files go away. I miss them but never meet again. Its five seconds before my brain bursts. I think when this e-mail arrives, it must have already exploded. Please give me a help
Hello
Have you checked if you selected the same database after click switch note databases
Kind Regards,
Support Team
1 个赞
Both iPads have been set up “Enable Automatically for Each StudySet” (Files are added, but the contents of writing or bookmarks saved by TOC are not synchronized)
Hello
Can you take a screenshot of the cloud synchronization interface of the two devices?
Kind Regards,
Support Team
Where can I find the cloud sync interface?
Hello
Kind Regards,
Support Team
1 个赞
Hello
Log out of both devices and log back in with your Apple ID in the system settings
Kind Regards,
Support Team
I tried logging in again after logging out, but this doesn’t work. Is there another way? If it was a device problem, other applications should also be out of sync, but others are very good at synchronizing between the two devices. I paid with Max at a high cost and I’m very disappointed that even basic sync doesn’t work
Hello
Did you choose the same database after switching the note database?
Kind Regards,
Support Team
Yes, it is set to the same auto mode.
Isn’t there any way?
Hello
I mean, are the numbers here the same?
Kind Regards,
Support Team